Tourism and Hospitality Innovation and Management for Sustainability (THIMS)
Summary
The Tourism and Hospitality sector plays a crucial role for tourism and the global economy, providing not only accommodation services, but also food, transport, entertainment and many other support services for travellers all over the world. However, this sector is also associated with constant challenges in the operationalisation and profitability of services and with significant environmental and social impacts. Another challenge, no less relevant, is the strong competitiveness that exists in this sector. This means that factors related to the innovation of tourism and hotel products and services, together with appropriate management models, are fundamental to the sustainable development of the sector.
The aim of this project is to explore and extend the scientific research being carried out in the field of innovation and management for sustainability in two ways: to identify the main challenges and opportunities for the tourism sector in general and for the hotel sector in particular.
Research Group: Territories and Organisations for Sustainable Development (TOSD)
Sustainable Development Goals:
3. Quality Health
8. Decent Work and Economic Growth
9. Industry, Innovation and Infrastructure
11. Sustainable Cities and Communities
12. Sustainable Production and Consumption
17. Partnerships for Implementing the Goals
Publications
Messias, A., Rosa, G., Couto, P., Rodrigues, V., Silva, L. M., & Marques, J. (2025). A new hotel classification model combining guest reviews with official hotel classification systems: Bridging expert and consumer ratings. Tourism and Hospitality Research, 0(0). https://doi.org/10.1177/14673584251379305
Martins, A.F., Silva, L.M., Marques, J. (2024). Data Science in Supporting Hotel Management: Application of Predictive Models to Booking.com Guest Evaluations. In: Carvalho, J.V., Abreu, A., Liberato, D., Rebolledo, J.A.D. (eds) Advances in Tourism, Technology and Systems. ICOTTS 2023. Smart Innovation, Systems and Technologies, vol 384. Springer, Singapore. https://doi.org/10.1007/978-981-99-9758-9_5. Repositório Institucional UPT. https://hdl.handle.net/11328/5581
Marques, J. & Marques, R.P. (2023). Trends in the Hospitality Industry: A global perspective. In. J. Marques, & R. P. Marques (Eds.), Digital transformation of the Hotel Industry: Theories, practices, and global challenges (pp. 1-16). (Part of book series “Tourism, Hospitality & Event Management”). Springer Nature. https://doi.org/10.1007/978-3-031-31682-1_1. Repositório Institucional UPT. http://hdl.handle.net/11328/4832
Albuquerque, H., Quintela, J. A, & Marques, J. (2024). The impact of short-term rental accommodation in urban tourism: A comparative analysis of tourists’ and residents’ perspectives. Urban Science, 8(3), 83, 1-13. https://doi.org/10.3390/urbansci8030083. Repositório Institucional UPT. https://hdl.handle.net/11328/5764
Martins, A. F., Silva, L. M., & Marques, J. (2024). Analyzing Hotel Attributes for Business Tourism in Portugal. Revista Turismo & Desenvolvimento=Journal of Tourism and Development (RT&D), 45, 43-57. https://doi.org/10.34624/rtd.v45i0.32038. Repositório Institucional UPT. https://hdl.handle.net/11328/5652